1. Our Services LeadPointsAi provides AI-powered automation and marketing services including, but not limited to:

  • POPIA-compliant cold email outreach systems

  • Automated lead-generation systems

  • Appointment reminder & review automation

  • 24/7 AI phone agents and website/WhatsApp chatbots

  • Automated promotional and re-engagement campaigns

  • Custom websites, web applications, client portals, and internal dashboards

  • Any other bespoke AI automation or digital solution we mutually agree to deliver


2. Contract Types and Payment Terms

Every service is offered under one of two standard contract structures (we’ll tell you which applies when you choose your package):


A. Month-to-Month Contracts

  • Standard monthly pricing

  • Invoiced on the 1st of each month for that month’s services

  • Payment due within 14 calendar days of invoice date

  • Late payments attract 6 % interest per month calculated daily

  • Either party may terminate with 30 days written notice

  • Services may be suspended without further notice if payment is 14+ days overdue


B. Fixed-Term Contracts (6 or 12 months)

  • 10 % discount on the monthly fee for the entire term

  • Invoiced on the 1st of each month for that month’s services

  • Payment due within 30 calendar days of invoice date

  • Late payments attract 2 % interest per month calculated daily

  • Early termination requires payment of 75 % of the remaining monthly fees for the unexpired term

  • Services may be suspended if payment is 30+ days overdue


C. One-Time Payment Projects

  • Available only for certain standalone projects (e.g., pure custom websites, landing pages, or dashboards with no ongoing backend automation)

  • Single payment required only after you are 100 % happy and have approved the final version

1. Our Services LeadPointsAi provides AI-powered

automation and marketing services including, but not

limited to:

  • POPIA-compliant cold email outreach systems

  • Automated lead-generation systems

  • Appointment reminder & review automation

  • 24/7 AI phone agents and website/WhatsApp

    chatbots

  • Automated promotional and re-engagement

    campaigns

  • Custom websites, web applications, client portals, and

    internal dashboards

  • Any other bespoke AI automation or digital solution we

    mutually agree to deliver


2. Contract Types and Payment Terms

Every service is offered under one of two standard contract

structures (we’ll tell you which applies when you choose

your package):


A. Month-to-Month Contracts

  • Standard monthly pricing

  • Invoiced on the 1st of each month for that month’s

    services

  • Payment due within 14 calendar days of invoice date

  • Late payments attract 6 % interest per month

    calculated daily

  • Either party may terminate with 30 days written

    notice

  • Services may be suspended without further notice if

    payment is 14+ days overdue


B. Fixed-Term Contracts (6 or 12 months)

  • 10 % discount on the monthly fee for the entire term

  • Invoiced on the 1st of each month for that month’s

    services

  • Payment due within 30 calendar days of invoice date

  • Late payments attract 2 % interest per month

    calculated daily

  • Early termination requires payment of 75 % of the

    remaining monthly fees for the unexpired term

  • Services may be suspended if payment is 30+ days

    overdue


C. One-Time Payment Projects

  • Available only for certain standalone projects (e.g., pure

    custom websites, landing pages, or dashboards with

    no ongoing backend automation)

  • Single payment required only after you are 100 %

    happy and have approved the final version

1. Our Services LeadPointsAi provides AI-powered automation and marketing services including, but not limited to:

  • POPIA-compliant cold email outreach systems

  • Automated lead-generation systems

  • Appointment reminder & review automation

  • 24/7 AI phone agents and website/WhatsApp chatbots

  • Automated promotional and re-engagement campaigns

  • Custom websites, web applications, client portals, and internal dashboards

  • Any other bespoke AI automation or digital solution we mutually agree to deliver


2. Contract Types and Payment Terms

Every service is offered under one of two standard contract structures (we’ll tell you which applies when you choose

your package):


A. Month-to-Month Contracts

  • Standard monthly pricing

  • Invoiced on the 1st of each month for that month’s services

  • Payment due within 14 calendar days of invoice date

  • Late payments attract 6 % interest per month calculated daily

  • Either party may terminate with 30 days written notice

  • Services may be suspended without further notice if payment is 14+ days overdue


B. Fixed-Term Contracts (6 or 12 months)

  • 10 % discount on the monthly fee for the entire term

  • Invoiced on the 1st of each month for that month’s services

  • Payment due within 30 calendar days of invoice date

  • Late payments attract 2 % interest per month calculated daily

  • Early termination requires payment of 75 % of the remaining monthly fees for the unexpired term

  • Services may be suspended if payment is 30+ days overdue


C. One-Time Payment Projects

  • Available only for certain standalone projects (e.g., pure custom websites, landing pages, or dashboards with no

    ongoing backend automation)

  • Single payment required only after you are 100 % happy and have approved the final version

4. Refund Policy: All fees are non-refundable once work has begun, access has been granted, or a campaign has launched; with the single exception of one-time payment

projects covered in Section 5.


5. One-Time Payment Projects: “Happy Before You Pay” For standalone custom websites, landing pages, dashboards, or similar projects with no ongoing backend

automation:

  • You review the complete work on a private staging link

  • You are under no obligation to pay until you are 100 % satisfied and give written approval

  • Only after your final approval and receipt of payment do we transfer ownership, publish the site, or hand over any files

  • If you decide not to proceed after approval, the full agreed amount remains due


6. Your Responsibilities: To keep projects running smoothly, you agree to:

  • Provide requested branding assets, logins, API keys, domain access, or content within a reasonable time when we ask

  • Respond to approval requests and give final sign-off before any campaign goes live, website is published, or major update is deployed

  • If you become unresponsive for more than 30 consecutive days, monthly fees continue to apply and we may pause or terminate the project at our discretion (you will

    still be liable for any outstanding or cancellation fees)

4. Refund Policy: All fees are non-refundable once work

has begun, access has been granted, or a campaign has

launched; with the single exception of one-time payment

projects covered in Section 5.


5. One-Time Payment Projects: “Happy Before You

Pay” For standalone custom websites, landing pages,

dashboards, or similar projects with no ongoing backend

automation:

  • You review the complete work on a private staging link

  • You are under no obligation to pay until you are 100 %

    satisfied and give written approval

  • Only after your final approval and receipt of payment

    do we transfer ownership, publish the site, or hand over

    any files

  • If you decide not to proceed after approval, the full

    agreed amount remains due


6. Your Responsibilities: To keep projects running

smoothly, you agree to:

  • Provide requested branding assets, logins, API keys,

    domain access, or content within a reasonable time

    when we ask

  • Respond to approval requests and give final sign-off

    before any campaign goes live, website is published, or

    major update is deployed

  • If you become unresponsive for more than 30

    consecutive days, monthly fees continue to apply

    and we may pause or terminate the project at our

    discretion (you will still be liable for any outstanding or

    cancellation fees)

4. Refund Policy: All fees are non-refundable once work has begun, access has been granted, or a campaign has launched; with the single exception of one-time payment

projects covered in Section 5.


5. One-Time Payment Projects: “Happy Before You Pay” For standalone custom websites, landing pages, dashboards, or similar projects with no ongoing backend

automation:

  • You review the complete work on a private staging link

  • You are under no obligation to pay until you are 100 % satisfied and give written approval

  • Only after your final approval and receipt of payment do we transfer ownership, publish the site, or hand over any files

  • If you decide not to proceed after approval, the full agreed amount remains due


6. Your Responsibilities: To keep projects running smoothly, you agree to:

  • Provide requested branding assets, logins, API keys, domain access, or content within a reasonable time when we

    ask

  • Respond to approval requests and give final sign-off before any campaign goes live, website is published, or major update is deployed

  • If you become unresponsive for more than 30 consecutive days, monthly fees continue to apply and we may pause or terminate the project at our discretion (you will

    still be liable for any outstanding or cancellation fees)

7. Results & Performance Disclaimer

All performance figures we share (leads, booked calls, reply rates, deliverability, etc.) are based on industry benchmarks and real-world results achieved with similar systems.

Actual results depend on your offer, market, audience, and many external factors. We make no guarantees of specific outcomes. We are not liable for third-party platform

restrictions, account suspensions, bans, spam-folder placement, or any deliverability issues beyond our reasonable control.


8. Termination & Cancellation (fixed – realistic and protects you)

  • Month-to-Month contracts: Either party may end the agreement with 30 days written notice.

  • Fixed-Term contracts: Early cancellation is only allowed by paying 75 % of the remaining monthly fees for the unexpired term.

  • We may terminate immediately (and keep all fees paid) if you breach these terms or fail to pay.

Upon any termination:

– All active services stop immediately

– Your exclusive access is revoked

– Your data and leads are permanently deleted within 30 days

– Any accounts you provided (e.g. email sending accounts, API keys, phone numbers) are disconnected and credentials returned or destroyed

– We retain the right to keep anonymized copies of workflows solely for internal template improvement (no client data or credentials are ever reused)


9. Limitation of Liability To the maximum extent permitted by law:

  • Our total liability to you for any claim is capped at the total fees you paid us in the last six months.

  • We are never liable for indirect, consequential, special, or punitive damages (including lost profits, business interruption, or loss of data).


10. Governing Law & General

  • These terms are governed by the laws of the Republic of South Africa.

  • Once the company is registered in Mauritius, Mauritian law will apply automatically.

  • We may update these terms at any time. Continued use of our services after changes means you accept the new terms.

  • If any part of these terms is found invalid, the rest remains in force.


Contact us Email: admin@leadpointsai.com

Thank you for choosing LeadPointsAi. We’re here to make your business run smarter, not harder.

— LeadPointsAi Team

7. Results & Performance Disclaimer

All performance figures we share (leads, booked calls,

reply rates, deliverability, etc.) are based on industry

benchmarks and real-world results achieved with similar

systems. Actual results depend on your offer, market,

audience, and many external factors. We make no

guarantees of specific outcomes. We are not liable for

third-party platform restrictions, account suspensions,

bans, spam-folder placement, or any deliverability issues

beyond our reasonable control.


8. Termination & Cancellation (fixed – realistic and

protects you)

  • Month-to-Month contracts: Either party may end the

    agreement with 30 days written notice.

  • Fixed-Term contracts: Early cancellation is only

    allowed by paying 75 % of the remaining monthly

    fees for the unexpired term.

  • We may terminate immediately (and keep all fees paid)

    if you breach these terms or fail to pay.

Upon any termination:

– All active services stop immediately

– Your exclusive access is revoked

– Your data and leads are permanently deleted within 30

days

– Any accounts you provided (e.g. email sending accounts,

API keys, phone numbers) are disconnected and

credentials returned or destroyed

– We retain the right to keep anonymized copies of

workflows solely for internal template improvement (no

client data or credentials are ever reused)


9. Limitation of Liability To the maximum extent

permitted by law:

  • Our total liability to you for any claim is capped at the

    total fees you paid us in the last six months.

  • We are never liable for indirect, consequential, special,

    or punitive damages (including lost profits, business

    interruption, or loss of data).


10. Governing Law & General

  • These terms are governed by the laws of the Republic

    of South Africa.

  • Once the company is registered in Mauritius, Mauritian

    law will apply automatically.

  • We may update these terms at any time. Continued

    use of our services after changes means you accept

    the new terms.

  • If any part of these terms is found invalid, the rest

    remains in force.


Contact us Email: admin@leadpointsai.com

Thank you for choosing LeadPointsAi. We’re here to make

your business run smarter, not harder.

— LeadPointsAi Team

7. Results & Performance Disclaimer

All performance figures we share (leads, booked calls, reply rates, deliverability, etc.) are based on industry

benchmarks and real-world results achieved with similar systems. Actual results depend on your offer, market,

audience, and many external factors. We make no guarantees of specific outcomes. We are not liable for third-party

platform restrictions, account suspensions, bans, spam-folder placement, or any deliverability issues beyond our

reasonable control.


8. Termination & Cancellation (fixed – realistic and protects you)

  • Month-to-Month contracts: Either party may end the agreement with 30 days written notice.

  • Fixed-Term contracts: Early cancellation is only allowed by paying 75 % of the remaining monthly fees for

    the unexpired term.

  • We may terminate immediately (and keep all fees paid) if you breach these terms or fail to pay.


Upon any termination:

– All active services stop immediately

– Your exclusive access is revoked

– Your data and leads are permanently deleted within 30 days

– Any accounts you provided (e.g. email sending accounts, API keys, phone numbers) are disconnected and

credentials returned or destroyed

– We retain the right to keep anonymized copies of workflows solely for internal template improvement (no client

data or credentials are ever reused)


9. Limitation of Liability To the maximum extent permitted by law:

  • Our total liability to you for any claim is capped at the total fees you paid us in the last six months.

  • We are never liable for indirect, consequential, special, or punitive damages (including lost profits, business

    interruption, or loss of data).


10. Governing Law & General

  • These terms are governed by the laws of the Republic of South Africa.

  • Once the company is registered in Mauritius, Mauritian law will apply automatically.

  • We may update these terms at any time. Continued use of our services after changes means you accept the

    new terms.

  • If any part of these terms is found invalid, the rest remains in force.


Contact us Email: admin@leadpointsai.com

Thank you for choosing LeadPointsAi. We’re here to make your business run smarter, not harder.

— LeadPointsAi Team

Terms of Service

D. Pay-per-Result

Component Certain outreach and lead-generation packages include a built-in pay-per-result element (e.g. per reply or qualified lead). This is not a

separate contract type, it is simply part of the chosen monthly or fixed-term package pricing.


3. Ownership and Access Rights

  • Custom websites, web apps, and dashboards with no backend automation: You receive 100 % ownership of all source files, design assets, and code. Full transfer occurs

    immediately upon final payment.

  • Automation systems and projects with ongoing backend connections (n8n, Airtable, API integrations, etc.): These run on our secure infrastructure. You receive exclusive

    access and full administrative control of your dedicated instance. No other client can view or use your workflows, data, or accounts. Each client receives a freshly built,

    dedicated instance. Raw workflow files and core backend architecture remain our intellectual property.

D. Pay-per-Result

Component Certain outreach and lead-generation

packages include a built-in pay-per-result element (e.g.

per reply or qualified lead). This is not a separate contract

type, it is simply part of the chosen monthly or fixed-term

package pricing.


3. Ownership and Access Rights

  • Custom websites, web apps, and dashboards with

    no backend automation: You receive 100 % ownership

    of all source files, design assets, and code. Full transfer

    occurs immediately upon final payment.

  • Automation systems and projects with ongoing

    backend connections (n8n, Airtable, API integrations,

    etc.): These run on our secure infrastructure. You receive

    exclusive access and full administrative control of

    your dedicated instance. No other client can view or use

    your workflows, data, or accounts. Each client receives a

    freshly built, dedicated instance. Raw workflow files and

    core backend architecture remain our intellectual

  • property.

D. Pay-per-Result

Component Certain outreach and lead-generation packages include a built-in pay-per-result element (e.g. per reply

or qualified lead). This is not a separate contract type, it is simply part of the chosen monthly or fixed-term package

pricing.


3. Ownership and Access Rights

  • Custom websites, web apps, and dashboards with no backend automation: You receive 100 % ownership

    of all source files, design assets, and code. Full transfer occurs immediately upon final payment.


  • Automation systems and projects with ongoing backend connections (n8n, Airtable, API integrations, etc.):

    These run on our secure infrastructure. You receive exclusive access and full administrative control of your

    dedicated instance. No other client can view or use your workflows, data, or accounts. Each client receives a freshly

    built, dedicated instance. Raw workflow files and core backend architecture remain our intellectual property.